Stuart Wickes & Associates
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Workplace Coaching Skills
A 1 day workshop for occasional workplace coaches, instructors or supervisors who train on the job

About the workshop

This one day workshop is for people who help others learn at work through one to one coaching. It is a fast paced, practical introduction to the principles, practices and skills involved in being effective in coaching others in specific skills, jobs or tasks in the workplace.

Group size

Usually 6-8 participants with a single tutor


Through exercises, demonstrations and guided discussion you will explore what workplace coaching is and how to make it work. There are also opportunities to practice, refresh and refine your coaching skills. We provide all materials and resources for the practice work so you can concentrate on developing your skills.

Programme objectives

By the end of the workshop you will be able to:
» identify simple learning needs through informal questioning
» structure short workplace coaching sessions to maximize learning
» offer feedback during coaching to aid learning
» evaluate the immediate results of your coaching

You will also have:
» had a go at coaching others and got some feedback on your effectiveness
» reviewed your own coaching skills
» identified ways to apply these skills in your workplace

Pre-course work

To make best use of time available on the day, participants are asked to complete a Learning Styles Questionnaire in advance of the workshop, and read a short article about workplace coaching.


1 day, typically 09.30 - 17.30

Indicative programme

The workshop runs in a coaching style and the programme may change to meet the needs and interests of participants on the day.

09.15   Registration and coffee
09.30   Welcome, aims and personal introductions
10.00   What makes workplace coaching effective?
» Your criteria for effective coaching
» Skills and qualities of effective coaches
10.30   Identifying training needs
Simple approaches to establishing needs in coaching
11.00   Coffee
11.15   Preparing and structuring coaching sessions
» A 'back to basics' view of essential do's and don'ts
» Video and discussion - making it memorable
12.00   Practical session 1: Coaching 1 to 1
» From theory into practice
» Exercise in structuring and preparing a coaching session
» All materials provided
12.30   Lunch
13.30   Practical session 1: continued
» Delivery and review of coaching sessions
» Review and discussion of issues arising
» Your top tips for making coaching work
15.00   Tea
15.15   Understanding learning
» Key ideas on how people learn and how to help it along
16.00   Feedback in learning
» Characteristics of feedback that aids learning
» Practical exercise: using feedback to correct mistakes
» Your top tips on giving feedback
17.00   Review and evaluation
» Review of learning and ideas on application
» Further learning opportunities
17.30   Close

Please note

This is a sample programme for a one day instructional coaching skills workshop, typical of work we have successfully delivered. All our programmes are tailored to meet the needs and interests of client organisations and can incorporate elements from this or any other programme in our portfolio. Please call for further details.





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